Processing Time Because each item is handmade — many to order — please allow [3–7 business days] for your order to be crafted and prepared before it ships. Personalized or custom pieces may require additional time; estimated timelines are noted on the product page.

Shipping Time & Rates We currently ship within the United States only. Orders ship via USPS/UPS from our workshop in Brewster, New York.

• Standard Shipping: [5–8 business days] 
• Expedited Shipping: [2–3 business days] 

Shipping times are estimates and begin once your order has been processed, not at the time of purchase.

Order Tracking Once your order ships, you'll receive a confirmation email with a tracking number. Please allow up to 24 hours for tracking information to update.

Lost or Delayed Packages We are not responsible for delays caused by the carrier, weather, or customs, but we're happy to help track down a missing package — just reach out to support@officesuitessolutionllc.shop with your order number.

International Shipping We do not currently ship outside the United States. We hope to offer international shipping in the future — check back or join our newsletter for updates.