We want you to love your officesuitessolutionllc.shop piece. Because our items are handmade — and many are made to order — here's how returns work:

Eligible for Return Non-personalized items may be returned within [14 days] of delivery for a refund or exchange, provided the item is unused, unwashed, and in its original packaging.

Not Eligible for Return

• Personalized or monogrammed items (made specifically for you)
• Custom orders
• Items marked "Final Sale"
• Items returned outside the return window or showing signs of use

Damaged or Defective Items If your item arrives damaged or defective, contact us within [7 days] of delivery at support@officesuitessolutionllc.shop with your order number and photos of the item. We'll make it right with a replacement or refund — no return shipping required.

How to Start a Return Email support@officesuitessolutionllc.shop with your order number and reason for return. Once approved, we'll send instructions for returning your item. Return shipping costs are the customer's responsibility unless the item arrived damaged or defective.

Refunds Once your return is received and inspected, refunds are issued to your original payment method within [5–10 business days]. Original shipping costs are non-refundable.

Exchanges Need a different size or color? Email us and we'll help arrange an exchange, subject to availability.